Where we are

7 Castle Way, Southampton,
SO14 2BX
Tel: 023 8063 1263

 Opening Hours
Monday 9:15 - 16:45
Tuesday 9:15 - 16:45
Wednesday 9:15 - 16:45
Thursday 9:15 - 16:45
Friday 9:15 - 16:45
Saturday Closed
Sunday Closed
Bank Holidays Closed

About Southampton Shopmobility

Shopmobility has re-opening but is operating a reduced service.

Opening times Monday to Friday 09:45 to 14:00

All hires must be pre-booked (24 Hours notice must be given), we are not offering a walk in service.

We will be operating timed collection and returns of hires, this is to conform to social distancing so only one customer and a member of staff is in the shop at any time, and enables staff time to thoroughly clean scooters etc.

To book a scooter, wheelchair etc. please telephone 02380 631263 or text our mobile number or send an email*, and leave a message please include preferred booking day and time, your name and telephone number. A member of staff will call you back to confirm your booking.

*TEXT 07789 961335

Please do not come to shop unless your booking has been confirmed.

To conform to social distancing the following measures are to be followed:

  • Only 1 customer is allowed into shopmobility at a time.
  • Customers must wear a face mask.
  • Customers are NOT allowed to use our toilet.
  • Correct money.
  • Customers mobility equipment can be left at shopmobility during hire.
  • No dropping off shopping during course of hire.
  • No waiting in shop for taxi pick up etc.

The staff at Shopmobility will be maintaining a strict cleaning routines on all the equipment and areas.

Extended Hire is currently unavailable at the moment 

The Shopmobility service provides manual and electric wheelchairs and mobility scooters to people with limited mobility. Enabling them to access the city centre and shop independently. The Shopmobility equipment includes a range of different mobility scooters (3 and 4 wheel), powerchairs and manual wheelchairs to suit individual needs.

Southampton City Shopmobility is situated in the heart of Southampton City Centre, in the Bargate area.

Here at Shopmobility we offer daily hire of mobility scooters, powerchairs and manual wheelchairs for use in the city centre area. We also offer long term hire of manual wheelchairs for periods of up to a month. This is ideal if you are going on a holiday, or have a relative visiting who requires a wheelchair and would enjoy the freedom to explore our city. We can also provide a delivery service for manual wheelchairs, to nearby hotels. Please note the delivery service does incur an extra charge and requires advance booking.

Southampton City Shopmobility is ideally situated in a central location, next to the main pedestrian shopping precinct and adjacent to West Quay Shopping Centre. We are also within easy reach of IKEA and have a non-barrier car park, which is accessed from Castle Way.

If you would like to know more about Southampton City Shopmobility, or have any questions regarding the services we offer, please email us or call us on 023 8063 1263


Southampton City Shopmobility is a service which receives funding from Southampton City Council 


All incoming transactions are cash only

We offer a membership scheme, which entitles members to a discounted hire rate. Membership is £10 for a year.

Daily Hire Prices

Scooters and Powerchairs
Daily Hire Members £ 4.00p
Daily Hire Non-Members £5.50p

Manual Wheelchairs
Daily Hire Member £4.00p
Daily Hire Non-Member £5.00p

Extended Hire Prices

Manual Wheelchairs
Deposit  £40.00
Day £5.00
1 Week £28.50
2 Weeks £52.00
3 Weeks £70.00
4 Weeks 84.00

Portable Scooters
Deposit £60.00
Day £6.50
1 Week 38.50
2 Weeks 67.00

Please note, first time users of our services will need to bring two forms of ID, one with a proof of address, and one with a proof of signature. This can be a utility bill, driving licence, passport etc. Please contact us if providing identification is an issue.

If you are unable to load the scooter into the vehicle please bring someone who is capable and able to help lift the scooter into the vehicle for you, as our staff are unable do this.

 Opening Hours
Monday 9:15 - 16:45
Tuesday 9:15 - 16:45
Wednesday 9:15 - 16:45
Thursday 9:15 - 16:45
Friday 9:15 - 16:45
Saturday 9:15 - 16:45
Sunday Closed
Bank Holidays Closed

Time of last scooter hire 15:30