Yellow Door – Client Services Support Officers

Yellow Door prevents and responds to domestic and sexual abuse. Would you like to be
part of our amazing team that is changing lives for the better in the Southampton area?
Client Services Support Officers
We are looking for highly motivated and enthusiastic candidates with a ‘can do’ attitude to
join our CSSO team, the role is varied, with no day the same. The team provides support
services to staff, professionals and clients, being the single point of access into Yellow Door.
The team is responsible for the triaging and administration of all referrals into Yellow Door,
ensuring they are signposted to the most appropriate client service or intervention
according to their needs.
We care about the wellbeing of our team, so along with training, and reflective practice,
you will also have access to our employee assistance programme which includes a
comprehensive telephone helpline available 24/7, offering information around medical,
emotional and financial support.
We pride ourselves on being an inclusive place to work, where everyone can feel they
belong and has something valuable to contribute. For this reason, we warmly welcome
applicants from all parts of our rich and diverse community, particularly those from under-represented groups.
Up to 37.5 hours pw (part-time considered)
£20,118 to £24,086 FTE (Band 4, point 12-18)
Fixed term contract for 12 months (possible extension,
subject to further funding)
Closing Date: Monday 7
th February 2022 (9:00am)
Yellow Door works across Southampton & Hampshire and is based near central
Southampton with free staff parking and opportunities for professional development. We
operate a TOIL system to support flexible working.
If you think you might be what we are looking for but want to know a bit more, we’d love to
hear from you. Ring Michelle or Chloe on 02380 636312 for an informal chat, or email
To apply, please click here:

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