Southampton City Shopmobility opened in December 1998, in the heart of Southampton City Centre

The service provides electric and manual wheelchairs and scooters to people with limited mobility enabling them to access the city centre and shop independently.

We also provide a Shopping Companion service, enabling those people with visual impairment, or mobility impairment to be accompanied and assisted with their shopping needs.

In addition to the above services which are offered on a daily basis, City Shopmobility also provides longer term Hire of manual wheelchairs. This service gives customers greater flexibility, as they can loan the wheelchair for longer periods.  Its ideal if you are going away on holiday or on a cruise.

Delivery can also be arranged for longer term hire at an extra charge.

Is there a charge for the Shopmobility service?

Yes, there is a small charge for using the service.

Daily hire for Manuel Vehicles is £2.00 for members or £3.00 for non members

Daily hire for Powered Vehicles is £2.50 for members or £3.50 for non members

Annual Membership is £7.50

Shopping Companion: The charge for the shopping companion is £3.50

Longer Term Hire Service

Longer term hire for our manual wheelchairs costs                                           

                                                           £3.00 per day

                                                           £15.00 a week

                                                           £25.00 for two weeks

                                                           £35.00 for three weeks

                                                           £45.00 for four weeks

We ask for a £25.00 refundable deposit, for long term hire only delivery can be arranged at an extra charge again for long term hire only.

We are ideally situated in a very central location adjacent to both the heart of the city’s pedestrian shopping areas and the West Quay shopping centre. We are also within easy reach of the new Southampton Ikea.

Our address is:

7 Castle Way, Southampton.
(It’s in the Bargate area of the City, behind Argos, TK Maxx and Burger King)

From M27: Take M271 into Southampton and turn left to join dual carriageway. Follow this road into the town centre. As you approach the town centre follow signs to city centre staying in the left lane (DO NOT FOLLOW SIGNS TO WEST QUAY). Continue straight on passing Southampton train station on your left. At the top of the hill turn right and continue along this road until you reach Shopmobility, a circular building on your left hand side.

Our opening hours

Monday to Saturday 9.30am - 4.45pm.  We are not open Bank Holidays

If you are interested in using our service, please telephone the City Shopmobility office on 023 8063 1263 and make a booking or email city.shopmobility@southamptonvs.org.uk

Any member of the team will be more than happy to answer any questions you may have.

Upon your first visit, you will be required to register with us. This will involve completing a registration form, having the Guidelines for Using Shopmobility explained to you, and receiving an assessment / brief training instruction on how to use our vehicles. This takes around 5-10 mins. Please bring some ID with a printed address on it.

www.southamptonaccess.org.uk - Provides advice on all access issues for the whole of the community.

Thank you for visiting this site. If you have any feedback relating to the contents of this page…and any general enquiries about City Shopmobility please email l.turtle@southamptonvs.org.uk