Southampton City Shopmobility opened in December 1998.

The service provides electric and manual wheelchairs and scooters to people with limited mobility enabling them to access the city centre and shop independently.

We also provide a Shopping Companion service, enabling those people with visual impairment, or mobility impairment to be accompanied and assisted with their shopping needs.

In addition to the above services which are offered on a daily basis, City Shopmobility also provides longer term Hire of Manual Wheelchairs. This service gives customers greater flexibility, as they can loan the wheelchair for longer periods.  Its ideal if you are going away on holiday or on a cruise.

Maybe you have a relative or friend visiting who would benefit from using a wheelchair. Or perhaps you just fancy a day trip to another City.  Daily hire charges apply as described below, and a £25.00 deposit is required. 

Is there a charge for the Shopmobility service?

Yes, there is a small charge for using the service.

£3.00 per daily hire for Non Members

£2.00 per daily hire for Members (Membership £7.50)

Extended Hire Service

We are able to provide an longer term hire service for our manual wheelchairs which can be hired for                                             £3.00 per day

                                                           £15.00 a week

                                                           £25.00 for two weeks

We also ask for a £25.00 refundable deposit

We are ideally situated in a very central location to both the heart of the city’s pedestrian shopping areas and the West Quay development.

Our address is:

7 Castle Way, Southampton.

(It’s in the Bargate area of the City, behind Argos, TK Maxx and Burger King)

There are signs along all of the major roads in to the City, just follow the Shopmobility logo.

Our opening hours

Monday to Saturday 9.30am - 4.45pm.  We are not open Bank Holidays

If you are interested in using our service, please telephone the City Shopmobility office on 023 8063 1263 and make a booking.

Any member of the team will be more than happy to answer any questions you may have.

Upon your first visit, you will be required to register with us. This will involve completing a registration form, having the Guidelines for Using Shopmobility explained to you, and receiving an assessment / brief training instruction on how to use our vehicles.

www.southamptonaccess.org.uk - Provides advice on all access issues for the whole of the community.

Thank you for visiting this site. If you have any feedback relating to the contents of this page…and any general enquiries about City Shopmobility please email l.turtle@southamptonvs.org.uk